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Spa Policies

Spa Policies
You should arrive prior to your appointment time to ensure your service begins on time. Late arrivals will be offered a modified service based on time remaining.
All appointments must be reserved with a credit card or gift certificate and must be cancelled or rescheduled with at least 24 hours notice in order to avoid being charged.
Please respect other’s relaxation and keep a low tone of voice at all times. Please turn your cell phones to vibrate.
No refunds will be given on purchases of services, products, or gift certificates.
Gift certificates expire one year from purchase date. To redeem your gift, please call or request an appointment online. You must present your gift card at time of visit.
Services purchased are exchangeable for other spa services. Spa service fees do not include gratuity.
Tipping is allowed at your discretion.